Returns & Exchanges
We want you to love your Betabrand gear; if you're not completely satisfied, you can return or exchange unworn and unwashed items within 30 days of delivery. Our automated portal makes the process quick and easy, ensuring you find the perfect fit for your active lifestyle.
Start Your Return
Visit our online Returns Center and enter your order number and shipping zip code to pull up your purchase history.
Select Items
Choose the specific items you wish to return or exchange and provide a brief reason for the request to help us improve.
Print Your Label
Download and print the prepaid shipping label provided by our portal and securely package your items with the original packing slip.
Ship It Back
Drop off your package at any authorized carrier location; once received and inspected, we will process your refund or ship your exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing