Frequently Asked Questions
Everything you need to know about your Betabrand order.
What is the status of my order?
You can track your order status by logging into your account or using the tracking link provided in your shipping confirmation email. Most orders are processed within 1-2 business days.
What is your return and exchange policy?
We offer free returns and exchanges on all domestic orders within 30 days of delivery, provided the items are in original, unworn condition with tags attached.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing those figures to our size chart to ensure the perfect fit for our Dress Pant Yoga Pants and other apparel.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Afterpay to make your shopping experience as flexible as possible.
How should I care for my Betabrand garments?
Most of our products are machine-washable. For the best longevity, we recommend washing in cold water on a gentle cycle and laying flat to dry or tumble drying on low.